The Develey Group International Services

As founder of The Develey International Group, Margaret has a personal commitment to assisting executives and professionals at every level interact with ease and grace in a professional setting. Her working experience both in Europe and the United States enables her to work successfully with clients of all professions, ages, and backgrounds.

Business Etiquette for Professionals

In today's competitive and global job market, technical knowledge is just not enough. Becoming social-savvy will facilitate your interaction with others and make you realize your advantageous position rather than worry about committing a faux pas. Or worse yet, commit a faux pas and not even know it.

First impressions are lasting impressions
Exude confidence and authority
Present yourself at your professional and personal "best."
Introductions and business card presentation
Appearance, Grooming, Clothing
Posture and Polish

Dining with Style and Finesse

In today's world, conducting business in social surroundings is, more than ever, the norm. Our behavior at a dining table plays a vital role in how our business connections will perceive us. Becoming glass, china, and silverware savvy allow you to concentrate on developing contacts without worrying about whether or not you are using the right utensil!

Gracious extending and accepting of invitations
Duties of host/hostess or guest
When there is more than one fork, knife, and glass
The Continental eating style can become second nature
Food and wines in a perfect combination
Drinking and toasting
Acceptable and unacceptable table talk
Eating Various Foods

Service Training

Service training of wait staff for your hotel, corporate boardroom, or residence is of utmost importance to everyone regardless of their individual socioeconomic status. Attention to detail is required and expected.

Facts about Service
Definition of Excellent Service
First Impressions about the Wait Staff and the Venue
The Perfect Linen
Outstanding Place Settings: China, Silverware, Glassware
Types of Service: American, French, Russian, and combination of those Proper Service Guidelines

Cultural Diversity

Our global economy dictates that we become sensitive to the cultural, ethnic differences of our business associates. Familiarity with those differences will set you apart from your competition.

Business Introductions
Timing is Everything
Cross-Cultural Awareness
Conversation Space and Gestures
Body Language
Appropriate Gift Giving

The Develey International Group will be happy to assist you with all your
corporate meetings and social events.

Hospitality

Benefits of Training

Ensure a favorable first impression
Improve your social savvy in the work environment
Refine your professional and social skills
Present yourself with style, sophistication, and finesse
Acquire skills and knowledge which will give you the edge over your competition
Maximize your networking comfort level and increase your business opportunities
Enhance relationships that will assist you in making successful business deals
Be comfortable with your dining skills when business is conducted in a social setting
Learn contemporary and internationally accepted proper business behavior
Give a positive impression when visiting or hosting international guests